*** Due to employee vacations and the upcoming holiday period, support response times may be delayed. ***
We appreciate your patience and will endeavor to address your request as quickly as possible.
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MAINTENANCE NOTIFICATION |
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MAINTENANCE NOTIFICATIONWe will have additional maintenance on September 8th (the 2nd Monday of September) for right sizing the AWS machine types to accommodate the current load.The platform will be unavailable between 18:30-23:00. Regular maintenance:To ensure our platform remains secure and up to date, we perform regular system restarts every Monday evening. Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET. In addition, on every third Monday of the month, we carry out system patching. During this maintenance window, the platform will be unavailable between 18:30 and 23:00 CET. We appreciate your understanding and cooperation. Onetrail Support |
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