During the extended maintenance window on Monday, November 17, we will implement infrastructure changes to enhance our FinOps operations. Please note that services may become available later than usual; however, we aim to restore availability before the regular window at 23:00.
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Due to a Company Get Together, there will be extremely limited support available on Thursday 13th and Friday 14th of November.
* P1s will still be picked up.*
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*** Due to employee vacations and the upcoming holiday period, support response times may be delayed. ***
We appreciate your patience and will endeavor to address your request as quickly as possible.
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Onetrail AS2 Production and Acceptance Certificate Renewal - Monday November 17th, 11:00 CET
We hereby inform you about the upcoming renewal of the Onetrail AS2 certificate on Production and Acceptance (Test).
Our certificate supporting Onetrail TPN services will expire on November 23rd, 2025.
- The change for our Production AND Acceptance environment will take place on Monday November 17th, 11:00 CET
Users of this certificate are required to update!
Current certificate Information:
- Serial number: 0df328c924318648adf7067e45b8b317
- Valid to: 23/11/2025
- Common name: *.onetrail.net
- Production AS2ID: 8714253023809
- Acceptance AS2ID: 8714253023809AS2
Once the new certificate is available we will send an update email.
Fixed time frame for AS2 certificate update
The AS2 update is a coordinated action which needs a check on our side to make sure that the update is successful.
Download new certificate
You will receive an update email once the certificate is available. You can download the new certificate from our Onetrail Documentation Centre.
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MAINTENANCE NOTIFICATIONRegular maintenance:To ensure our platform remains secure and up to date, we perform regular system restarts every Monday evening. Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET. In addition, on every third Monday of the month, we carry out system patching. During this maintenance window, the platform will be unavailable between 18:30 and 23:00 CET. We appreciate your understanding and cooperation. Onetrail Support |
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