*** Due to employee vacations and the upcoming holiday period, support response times may be delayed. ***
We appreciate your patience and will endeavor to address your request as quickly as possible.
---------------------------------------------------------------------------------------------------------------
...
INCIDENT NOTIFICATION
...
| Info | ||
|---|---|---|
MAINTENANCE NOTIFICATIONIN SHORTRegular maintenance:To comply with our ISO27001 certification standards we patch our systems regularly.ensure our platform remains secure and up to date, we perform regular system restarts every Monday evening. Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET. Dear customer, As we are striving to keep our systems as safe as possible we have to patch our systems. We planned thisIn addition, on every third Monday of the month : our, we carry out system patching. During this maintenance window, the platform will be downunavailable between 18 .:30 and 23:00 .To be as informative as possible we've planned this for the whole year: | ||
| Day | Date | Time |
| Monday | 19/6/2023 | 18:30-23:00 |
| Monday | 17/7/2023 | 18:30-23:00 |
| Monday | 21/8/2023 | 18:30-23:00 |
| Monday | 18/9/2023 | 18:30-23:00 |
| Monday | 16/10/2023 | 18:30-23:00 |
| Monday | 20/11/2023 | 18:30-23:00 |
